Recruitment for the 2023 Tax Season is officially closed.
For more information, please contact CPA Alberta directly.
Recruitment for the 2023 Tax Season is officially closed. Thank you for your interest.
If you have any questions, please reach out to CPA Alberta.
Recruitment for Group/Firm Volunteers is officially closed. Thank you for your interest.
As a CPA Alberta Tax Clinic Volunteer, there are several ways in which you can participate. Click on the descriptions below to learn more.
CPAs and PEP Candidates are required to have at least three years of tax preparation experience.
Phone support volunteers will act as an additional resource to volunteers by answering questions related to completing personal tax returns—should the need arise.
Ideally, a phone volunteer would commit to one week of phone support.
Individuals interested in volunteering for a phone support position must be a designated CPA and have a minimum of three years of tax clinic experience; work experience in the tax field; attend an information session; be available in the evenings from 6:00 p.m. - 9:00 p.m.; weekends from 10:00 a.m. - 2:00 p.m. and have experience using ProFile tax software.
Number of calls per day, if any, many vary.
Volunteers provide assistance in the completion of a tax return based on information supplied by the taxpayer.
Download the Community Partners, Tax Payer and Volunteer Responsibilities Guide to understand everyone's role at a Tax Clinic.
A variety of virtual training opportunities will be made available to registered 2023 Tax Season volunteers. Video Tax News Mandatory Training
CPA Alberta is pleased to collaborate with Caitlin Butler CPA, CA and Joe Devaney CPA, CA of Video Tax News for a mandatory volunteer training session. Details will be shared with registered volunteers.
Information has been provided to registered Tax Preparation volunteers for the 2023 Tax Season.
For more information, please contact CPA Alberta
e-Service Helpdesk for individuals Call this number when you cannot access My Account or Quick Access, or when you need help with NETFILE, TELEFILE, or Represent a client
Tax Information Phone Service (T.I.P.S.) This automated phone service provides information to individuals and businesses
Individual income tax enquiries Tax information for individuals including personal income tax returns, instalments and RRSPs
GST/HST credit GST/HST credit and related provincial and territorial programs
Payment arrangements Discuss income tax payment arrangements with an agent
Canada Revenue Agency Tax Centre Post Office Box 14001, Station Main Winnipeg MB R3C 3M3
Newcomers to Canada - First time filers must have their return filed and mailed to the International Tax Services Office at:
International Tax Services Office PO Box 9769, Station T Ottawa, ON K1G 3Y4