Occasionally, CPA Alberta receives questions or complaints from clients of members in public accounting regarding the fees charged for services rendered. CPA Alberta’s governing Act, Bylaws, and Rules of Professional Conduct do not allow CPA Alberta to decide how much a member may charge. However, to help both parties settle a disagreement, CPA Alberta offers a Fee Mediation and Arbitration Service.
This service is FREE, provided that both parties enter into the written fee resolution agreement, with all collection action ceasing.
More information on Fee Disputes can be found under the Protecting the Public section of our website.