Tax Clinic FAQs

In order to volunteer with CPA Alberta’s Tax Clinic program:

  1. Potential volunteers need to register with the CRA Community Volunteer Income Tax Program (CVITP) program. You can register for the program, here.
  2. Renew/apply for a Volunteer EFILE number today, which you can do here.
  3. Apply to become a volunteer with CPA Alberta directly. The volunteer application form will be available in fall 2021. 

To prepare to complete tax returns, CPA Alberta volunteers should ensure access to a laptop/desktop computer and a secure internet connection.

For ProFile users, please visit their Support Page for additional help.

All taxpayer information has been vetted through CPA Alberta and the client’s Community Partner Tax Clinic contact. If there are any questions, please contact CPA Alberta.

CPA Alberta understands that there is unpredictability in everyone’s life. If you find yourself in a situation where you are unable to complete your assigned returns, please contact CPA Alberta.

Please contact CPA Alberta if you are unable to complete your assigned returns within seven business days.

Under no circumstances are you permitted to use the tax software outside the tax clinic program. If you wish to use the software for personal use, you can purchase a copy at

Violation of this agreement could result in fines and/or the discontinued use of the software at future tax clinics. Failure to respect these guidelines could result in being dismissed from current and future volunteer programs.

CPA Alberta requires CPAs and PEP candidates to have at least three years of tax preparation experience. For CPAs and PEP candidates with less than three years of tax preparation experience, becoming a mentee may be an option. The Volunteer Application will be available in fall 2021. 

ProFile access will be provided to all volunteers once returns have been assigned to the applicable volunteer.

If you have a trail version, it will need to be upgraded to the full version. CPA Alberta will be providing an access key to all volunteers for a full version once files have been assigned. 

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