Download Volunteer Registration Instructions
Download the Volunteer Checklist
NEW This Year! (a summary of changes to procedures)
This year eFiling is possible if the volunteer applies for and receives a VOLUNTEER eFile number. Also, the location of the clinic must have access to the internet. When the volunteer submits his or her application, further instruction are provided on how to apply for the volunteer eFile number.
Download eFiling Instructions
Encrypting your USB
A USB is provided to all volunteers. You only need to encrypt your USB if for some reason you are transporting your USB to a different location in order to print or to eFile a return.
Download encrypting Instructions
Income Tax Forms
Download T1S60 Form
Download extra copies from the CRA website or visit your local Post Office.
CRA Income Tax Forms and Benefits Guide
CRA Tax Centre Contacts Lists for Edmonton, Southern Alberta and Winnipeg are available to CPA Alberta Members. Please login to your member portal to view.
Useful CRA Phone Numbers
e-Service Helpdesk for individuals
Call this number when you cannot access My Account or Quick Access, or when you need help with NETFILE, TELEFILE, or Represent a client
Tax Information Phone Service (T.I.P.S.)
This automated phone service provides information to individuals and businesses
Individual income tax enquiries
Tax information for individuals including personal income tax returns, instalments and RRSPs
GST/HST credit and related provincial and territorial programs
Discuss income tax payment arrangements with an agent
|International tax and non-resident enquiries
Mailing Address for CRA (Filing Paper Returns)
Canada Revenue Agency
Post Office Box 14001, Station Main
Winnipeg MB R3C 3M3
Newcomers to Canada - First time filers must have their return filed and mailed to the International Tax Services Office at:
International Tax Services Office
PO Box 9769, Station T
Ottawa, ON K1G 3Y4