Success Stories

Through the Tax Clinic Program, Alberta CPAs, candidates and students can volunteer to help low-income Albertans complete their tax returns free of charge. The clinics are held in Edmonton, Calgary and surrounding communities in co-operation with seniors' homes, community centres, and other not-for-profit agencies. Each year we hear many success stories from our volunteers and those we help.


I thought the workshop was great, super informative, and relevant to the likely cases that we will be seeing at the tax clinics.
Gaby Escobar
The CPA tax clinic is an informative session on how to be successful when volunteering at tax clinics. It also provides a network of fellow volunteers and tax specialists
Julie Davidson CPA, CA
I thoroughly enjoy working at the tax clinics, whether it be newcomers, seniors, or low income individuals. I feel my time is very much appreciated and I look forward to returning year after year.
The facilitators were energetic, easy going, and made the evening enjoyable. They organized the presentation in a logical manner, covering all aspects of a typical tax return. They welcomed comments and questions making the event very interactive.
Monica Yeats, CPA, CMA
Joe and Caitlin are great seminar hosts! They are overflowing with knowledge in the subject of tax, and that is truly admirable. Great opportunity to learn, and networking opportunities as well.
The staff members at the Lakeside Legion Manor were extremely helpful and very organized. All appointments were set up, supplies were provided and they helped with printing the returns.
The tax clinics held at Grande Prairie Regional College (GPRC) are always well attended. Accounting students appreciate the exposure, and students appreciate the help filing their personal tax returns. A win-win for all involved. I will volunteer every year.
Abigail Head, CPA, CMA
Taxes are so stressful for so many people. It's fantastic to see that stress relieved when you confirm that their taxes have been completed for the year.
Karen Miller


A huge thank you to Juanita Caovilla at the CPA Alberta office for her help and ongoing support. The volunteer accountants were wonderful; some have been volunteering at our clinics for years and we look forward to seeing them again, others were new to our clinic and were most welcome additions. They were professional, friendly, and patient with our seniors.
On behalf of the Edmonton Mennonite Centre for Newcomers and our clients, we thank you! This year was our biggest tax clinic in the last four years; you helped us complete and filed a total of 411 tax files in our three locations. A big thank you to Juanita for all the work she did with recruitment. Again, a heartfelt thank you from our agency, settlement and language teams, and our clients.
Rispah Tremblay Manager, Settlement Services, Edmonton Mennonite Centre for Newcomers
Very friendly and efficient volunteers! Thank you for your continued service to all individuals who use our organization! It has been a pleasure working with you and I hope to continue working with you in the future!
Amanda, House Next Door Society
The CPA volunteers were extremely polite and kind when dealing with our newcomers. They were patient when it came to language barriers and very friendly and accommodating.
Thanks to the support of the Tax Clinic program, we were able to introduce a tax clinic to seniors living in a subsidized apartment complex in one of the communities in Calgary, Alberta. Previously, seniors residing in this apartment have had to travel outside of their community in order to access tax clinics. With the lack of accessible and reliable transportation, many of the seniors have experienced barriers in mobility in getting from their apartment to clinic sites. Safety has also been a concern for the seniors having to travel during snowy and icy conditions. Through the CPA Tax Clinic program, the seniors were able to get their taxes completed right on-site without having to travel outside of their community.
I can honestly say the volunteers seem to get better each year! Thank you for this service you offer. I know the seniors truly appreciate the help.
Esther McIntosh, Bowness Seniors Centre
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