FAQs

There are two options:
  1. Register online (refer to our step-by-step guide); or
  2. Complete the hard-copy form and email it to pdregistration@cpaalberta.ca, fax it to 780.425.8766 or mail it to CPA Alberta.

Registrations received by email or mail will take between 3-7 business days to process.

Having trouble registering online? Contact us.

Yes, but we require your written consent to ensure your privacy. Please complete the Consent to Release PD Information form and email it to pdregistrations@cpaalberta.ca or fax it to 780.428.7519.
You are unable to cancel your registration the day before because at that point, final arrangements for the room and breakfast/lunch (if required) will be made and if the seminar is filled to capacity, CPA Alberta may have turned others away. CPA Alberta’s policy is consistent with most other organizations that deliver PD seminars.
This fee covers the cost of processing of a cancellation, which is the same regardless of whether the seminar is full or half-day.
A deadline is necessary to allow time for CPA Alberta staff to prepare seminar materials, registration lists and make administrative decisions on location and lunch/breakfast orders (if provided).

Confirmations for online registrations are displayed on screen immediately after registration and emailed to you. Please print or save the receipt and confirmation for your records.

Typically, hard-copy registration forms are processed within 5-7 business days. If you have not received a confirmation five days prior to the seminar date, please contact us; you may not be registered.

A reminder email is sent 10 business days prior to the seminar date. Registrations received after this date will be confirmed via email. Please note: Confirmation and reminder emails are provided as professional courtesy. All fee assessments apply whether or not you receive a confirmation or reminder email.

Yes, if you are not a member of CPA Alberta and would like to register for a seminar, please create an account if you have not already done so.

All CPA Alberta members have an account. If you do not know your password, click here or contact us.

If you are a CPA Alberta member, you will need your member number, password and an email address.

If you are not a CPA Alberta member, you will need to create an account if you have not already done so.

To register online for a seminar using Corporate Passport, you must know the Corporate Passport number and be employed in the same organization (have the same business address) as the owner of the Corporate Passport. This employment information must reflected on your online account. If your employment information does not match, the Corporate Passport cannot be added to your payment method options until your business address is updated. To do this, go to 'Update Personal Information' in your account.

No, you must log in as each individual to ensure that each individual is registered for the seminar(s) that they are to attend. If the registrants name does not appear on the seminar list they will be denied admission to the seminar.

Please note: We require written consent from individuals who wish to have someone other than themselves register them for seminars in order to ensure their privacy. Each individual must complete the Consent to Release PD Information form and email it to pdregistrations@cpaalberta.ca or fax it to 780.428.7519.

To pay for a seminar using a Corporate Passport, follow these steps once you have logged in and are ready to 'Check Out'.
  1. Enter the Corporate Passport number and click on the 'Add Corporate Passport to List' button. If you are using more than one Corporate Passport, add each number to your list.
  2. Once all of the Corporate Passport numbers have been added to your inventory, under the 'Payment Method' heading, click on the dropdown arrow and select the Corporate Passport number that you would like to use to pay for each seminar selected.
  3. Once all of the payment methods are selected, click on the 'Process Payment' button.
  4. This brings you to another screen which confirms your purchases. You then need to hit the 'Pay Tickets' button on the bottom of the screen.
  5. You are now registered. Please print or save the receipt and confirmation for your records.
To pay for a seminar using a Personal Passport, follow these steps once you have logged in and are ready to 'Check Out'.
  1. Under the 'Payment Method' heading, click on the dropdown arrow and select the Personal Passport number that you would like to use to pay for each seminar selected.
  2. Once all of the payment methods are selected, click on the 'Process Payment' button.
  3. This brings you to another screen which confirms your purchases. You then need to click on the 'Pay Tickets' button on the bottom of the screen.
  4. You are now registered. Please print or save the receipt and confirmation for your records.

You must complete the payment process by clicking on the 'Process Payment' button at the bottom of the 'Process Payment' page. If you do not click on the button, your transaction will not be completed and your name will not appear on the seminar list.

When paying with a Corporate or Personal Passport, you will need to click on the 'Check out' button. This will bring you to another page which confirms your purchase(s). On the bottom of this page is a button called 'Pay Tickets'. Once this button is selected, you will be registered.

Yes, but not all seminar materials are available for purchase. To find out which seminars are available, contact us at pdregistration@cpaalberta.ca.

Yes. If you are registered and cannot attend, you can request to receive the seminar materials. Please note that CPA Alberta will prepare the materials package for you, but you are responsible for either picking it up, arranging for a courier, or paying a $20.00 postage fee for CPA Alberta to mail it to you.

Please Note: As a CPA Alberta member, you will be able to claim the CPD hours for self-study, but they will be considered non-verifiable.

Yes but we require a written statement from the registrant notfying us that this is okay. Please email pdregistration@cpaalberta.ca.

No, it is not possible to register for a seminar after the deadline (5 business days before the seminar start date). It is necessary to impose a deadline to allow sufficient time to make final seminar preparations including sufficient seminar materials, seating, and lunch and breakfast (if provided).

If a seminar is full, we encourage you to put your name on a wait list. If a spot opens up we, will contact those on the wait list on a first-come-first-serve basis. In addition, depending on the length of the wait list, we may also open another offering at a later date. To be placed on the wait list, payment must accompany the registration request (payment will be refunded if you are not accepted).

The CPA Alberta reserves the right to cancel seminars at any time. Seminars are canceled due to low attendance and/or circumstances outside of our control.

Notice of cancelation will be given a minimum of five business days before the seminar start date if possible. A full refund will be provided.

Please be advised that in rare instances, CPA Alberta may be forced to cancel a seminar on short notice due to circumstances outside our control. Our best efforts to contact participants prior to the seminar start time are based on information provided by the participants (please provide a cell phone number where requested as this is the best method of contacting individuals on short notice). CPA Alberta's liability is limited to the seminar fees paid.

Send your cancellation request a minimum 10 business days prior to the seminar start date to receive a full refund. Cancellation requests received between 5-10 business days will be granted but are subject to an administration fee of $50.00 + GST. No refunds will be given to requests made less than 5 business days from seminar start date.

If the seminar was paid for using a Corporate Passport, a transfer from one person to another is acceptable up until the day of the seminar. The person who is replacing the initial registrant will be asked to fill-out a on-site transfer form.

This is not allowed with a Personal Passport, as it may only be used by the member who purchased it.

In order to transfer into a different seminar, you must submit your change request at least 10 business days prior to the seminar start date. Seminar change requests made within 5-10 business days of the seminar will be subject to a $50.00 + GST administration fee.

No, unless you are on the wait list and are notified that a spot has opened up, you cannot simply 'show up' at the seminar in hopes that someone does not. It is only fair that all seminar attendees who have paid the necessary registration fees and have abided by the terms and conditions should have a reserved spot in the seminar in case they arrive late.

Corporate and Personal Passports offer excellent savings for members who are taking multiple PD opportunities throughout the year. Passport tickets are valid for a half-day, full-day, two-day seminar, e-learning, select online seminars, select conferences and other PD products that are Passport Valid.

The Personal Passport is available to all Canadian CPAs and is non-transferable (only the Passport holder can use it).

Designed for group savings, the Corporate Passport is transferable to anyone within an organization. 

Both Personal and Corporate Passports consist of 42 tickets, each of which corresponds to 1 hour of PD. Passports are valid from April 1 to March 31 of each PD season. Learn more

Only CPAs can purchase a Personal Passport. All organizations qualify to purchase a Corporate Passport.

Alberta CPAs can purchase personal or corporate passports online.

Alternatively, you can complete the Passport Application Form and email it to pdregistration@cpaalberta.ca, fax it to 780.425.8766 or mail it to CPA Alberta. Hard-copy registrations will take 5-7 business days to process.

Only Alberta CPAs can purchase a passport online. Follow these steps:
  1. Login and click on 'Purchase Passport'
  2. Enter the quantity of Corporate Passports or Personal Passports that you would like to purchase
  3. Click on the 'Purchase' button
  4. To pay for a Passport using a credit card, click on the 'Check Out' button at the bottom right
  5. Enter your credit card information
  6. Click on the 'Process Payment' button

The credit card payment will be processed immediately and you will receive a receipt and confirmation email with the Corporate Passport number(s). Please print or save the receipt and confirmation for your records.

You are now ready to register for seminars using a passport!

No, Passport tickets are only valid for the season in which they are purchased. The season runs from April 1 to March 31. A Passport offers volume discounts on the season's seminars and expires at the end of the season.
No refunds will be granted on Personal or Corporate Passports.
For every Passport you have purchased, you can obtain a maximum of 3 extra tickets (41.90 + GST for extra Personal Passport tickets, and $52.38 + GST for extra Corporate Passport tickets). Please complete the Extra Passport Ticket Registration Form and email to pdregistration@cpaalberta.ca, fax to 780.428.7519 or mail to CPA Alberta.

If you are interested in become an instructor, please contact Mary Phillips-Rickey FCPA, FCA, Director Member Education by phone, email, or mail.

Mary Phillips-Rickey, FCPA, FCA,
Director of Professional Development
580 Manulife Place, 10180-101 Street
Edmonton, AB T5J 4R2
Email: pdregistration@cpaalberta.ca
Phone: 780.420.2354
Toll-Free: 1.800.232.9406
Fax: 780.428.7519

We welcome and appreciate all feedback from all our participants. Please send your suggestions/comments via email to pdregistration@cpaalberta.ca.

Click here for an electronic copy. To obtain a hard-copy or to be added to the mailing list, contact us.
CPA Alberta is committed to protecting the privacy and confidentiality of all participants. For more information, please email privacy@cpaalberta.ca.
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